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Delivery and Installation

For orders of 10 KD and above, Petzone offers FREE delivery to non-remote areas for both online and in-store purchases.

Below are the extra charges that will be added for deliveries to mentinoed remote areas:

LocationPrice
Um-Alhayman (Ali Sabah Alsalem) 5 KD
Kabad 5 KD
Mena Abdullah 5 KD
Magwa 5 KD
Shuaiba Port 5 KD
Sabah Al Ahmad Marine City 10 KD
Sabah Al Ahmad Residential 10 KD
Khairan 10 KD
Nuweiseb 10 KD
Wafra Farms 10 KD
Wafra Residential 10 KD
Al-Julayah - Az Zour Sulah 10 KD
Alabdali 10 KD
Alsalmi 10 KD

We deliver your pet supplies anywhere in Kuwait. International shipping and delivery is applicable under specific conditions; please contact us for more details.

All deliveries for online orders are dispatched on the same day or on the next working day after the order has been placed. In case an item you have ordered is currently out of stock, we will notify you immediately to inform you of any possible delays.

- All orders will be delivered within 60 to 90 minutes - orders should be made between 08:00 am and 9:00 pm.
- Orders received after 09:00 pm will be delivered the next day before 12:00 pm.
- Long distance orders will not be delivered after 7 pm. Your order will be delivered the next day before 12 pm.
- Areas beyond Fahaheel will be considered as long distance (Ahmadi, Um Al Hayman, Mina Abdullah etc.).
- Shaley area, Farms area, e.g. Khiran, Wafra, Nuwaiseeb, Bnaider, Sabah Al Ahmed, (same day delivery) must to be - Considered within additional delivery charges of 10 KD
- Areas beyond Jahra will be considered as long distance (Al Mutlah, Abdali Farms area etc.).
- For long distance deliveries, our team would require 2 hours to reach their destination.

All deliveries that contain products that require installation such as aquariums, big cages & large scratching posts, will be deliverd within 48 hours.

- A 10 KD additional charge will be applied on long-distance deliveries (farms, chalets and border areas) except for horse feed deliveries which will be delivered free of charge to anywhere in Kuwait

- During the holy month of Ramadan all deliveries will be from 2:00 pm to 06:00 pm, if placed after 12:00 pm then the delivery will be next day from 02:00 pm to 06:00 pm

Petzone will also offer FREE installation of your new products upon delivery except for aquarium tanks which will have additional charges. Please visit our Aquarium Services page or contact our team for more details.

Note: Petzone's technical team will contact you on your aquarium installation process. Our team will complete the installation in 48 hours.

*Product Availability is subject to change