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Delivery and installation


Petzone offers a free delivery for many of our products for a minimum order of 100 AED for both online and instore purchases. We deliver your pet supplies anywhere in United Arab Emirates, international shipping and delivery is applicable under specific conditions; please contact us for more details.

All deliveries for both online and phone orders are dispatched on the same day or next working day after the order has been placed. In case that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify upon opening the package. Also, please keep all packaging materials from the shipment.


* Product Availability is subject to change without any notice.

* All deliveries will be from 10 am to 6 pm, and any order placed after 6 pm to be delivered on the next day.

* A 100 AED additional charge will be applied on long distance deliveries (farms, chalets and border areas) except for horse feed deliveries which will be delivered for free of charge to anywhere in the United Arab Emirates.



We may assist with free installation of your new product except for aquarium tanks ( additional charge ), please contact our team for more details.